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  Public Ticket #2409453
Theme Upload Failed
Closed

Comments

  • FuelForTheSole started the conversation
    May 19, 2020 at 8:44pm

    Hello,

    I purchased your Soledad Theme this morning. And after attempting to upload it several times, I keep receiving this message:

    Installing Theme from uploaded file: themeforest-7fvaeEnu-soledad-multiconcept-blogmagazine-wp-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.


    Is there a way to resolve this?

  •  2,700
    PenciDesign replied
    May 20, 2020 at 2:18am

    Hi,

    Your installation is wrong. You need to extract the download package and use soledad.zip file for your installation.

    Please check more detail here


    Best Regards,

    PenciDesign

  • FuelForTheSole replied
    May 20, 2020 at 7:39pm

    Thank you!