Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2421073
Images and featured boxes on mobile
Closed

Comments

  • kynat started the conversation

    Hi,

    I have two problems with the mobile version of my English site (chiaranatale.com/en/).

    1)The first images showed on my homepage is not viewed correctly (you can seee the exact same image showed correctly on the italian version of the mobile site that is chiaranatale.com)

    2)Featured boxes (used via wp bakery) are not showed at all.

    I tried to regenerate the thumbnails of the site but nothing has changed.

    Could you help me please? Thanks in advance!

  •  2,699
    PenciDesign replied

    Hi,

    All that come from your config.

    1/ I think you should use plugin https://wordpress.org/plugins/duplicate-wp-page-post/ to duplicate your italian version and edit it and set it's english version.

    2/ On italian version - as I checked you're not using featured boxes element from Soledad. Let's check it again.


    Best Regards,

    PenciDesign

  • kynat replied

    Thank you for your reply, here is mine:

    1) I already duplicated the section fro the Italian site to the English site, but despite that, the image size is not showed correctly on the English site on mobile.

    Note that the two sites are working on a Wordpress Network.

    2) Yes, I know that I'm not using the feautured boxes on the Italian site, and I don't mind to use them on that version. I just don't know why on the English site on mobile featured boxes (used via wp bakery) are not showed at all.


    Looking forward to know from you.

    Thank you,


    Chiara

  •  2,699
    PenciDesign replied

    Hi,

    1/ Why you don't use Elementor to config that pages? It's easier and better than WPBakery Page Builder.

    Check more on this video tutorial.

    2/ It caused by you've set padding left & right for featured boxes is 300 - it apply 300 on mobile and make your featured boxes gone.


    Best Regards,

    PenciDesign

  • kynat replied

    Perfect, thank you!