Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2425872
Error message while trying to update
Closed

Comments

  •   ExploreLearning18 started the conversation
  •  2,700
    PenciDesign replied

    Hi,

    We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues and they didn’t fix it.
    We’re waiting for some weeks but they didn’t fix the issues, so maybe in the next updates, we will remove this flatform.
    And from now, please do follow this guide to update this theme – It’s easy also and doesn’t affect anything to your site:
    https://pencidesign.ticksy.com/article/15633/
    We’re sorry about this inconvenience.


    Best Regards,
    PenciDesign