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  Public Ticket #2439154
CANNOT SEE IMAGE ON HOMEPAGE
Closed

Comments

  • ssantani started the conversation

    I downloaded Soledad Travel Blog Theme.  The problem is I cannot see images on my homepage. Kindly advice.

  •  2,700
    PenciDesign replied

    Hi,

    This issue caused by you've enabled lazyload images from a plugin like Jetpack or WP Rocket or a plugin supports for lazyload images.

    Please check and disable it. This theme already support for lazyload images. So, no need that feature from a plugin.


    Best Regards,

    PenciDesign

  • ssantani replied

    Jetpack and WP Rocket are not installed yet.

    I have the following Plugins which are Active and Deactive as below:
    After the de-activation of the below plugins, still the pictures cannot be seen on the homepage.

    Questions:
    1. Kindly guide as to what is to be done for pictures to be displayed on homepage.
    2. Kindly guide where can I change the pictures of my choice on the wordpress soledad theme.
    3. Any other plugin to be installed.
    4. Kindly tell which of the plugins according to you will be supporting lazyload images.

    ACTIVE:
    Akismet Anti-Spam
    GDPR Cookie Consent
    MC4WP: Mailchimp for WordPress
    Penci Portfolio
    Penci Recipe
    Penci Review
    Penci Shortcodes
    Penci Slider
    Penci Soledad Demo Importer
    Sassy Social Share
    SG Optimizer
    Under Construction
    User Profile Picture
    WordPress Starter

    DEACTIVE:
    Contact Form 7
    Elementor
    FooGallery
    Google Analytics for WordPress by MonsterInsights
    oAuth Twitter Feed for Developers
    Regenerate Thumbnails
    Vafpress Post Formats UI
    W3 Total Cache
    WooCommerce
    WordPress Importer
    WP Google Maps
    WPForms Lite
    Yoast SEO

  •  2,700
    PenciDesign replied

    Hi,

    Please go to SG Optimize plugin settings and disable lazyload images and video & iframe here.

    After that, check it again.


    Best Regards,

    PenciDesign

  • ssantani replied

    When I de-activate the SG Optimizer plugin, I am able to see the imaged on the Home Page. I somehow cannot find the settings for SG Optimizer to disable the Lazy Load Images. (See Attached)

    Please help.

    Also Kindly advice where can I set the images for Soledad theme on homepage

  •  2,700
    PenciDesign replied

    Hi,

    1/ Please go to Dashboard > Settings > SG Optimize > and check options for it there.

    2/ What's the image you've mentioed?


    Best Regards,

    PenciDesign

  • ssantani replied

    1. Tried going on Dashboard > Settings > SG Optimize > but there are no settings for SG Optimize.

    2. If I activate SG Optimize then all the images on my home page go missing.

  •  2,700
    PenciDesign replied

    Hi,

    Please go to Dashboard > Settings > SG Optimize > and check options there and find options for optimize images & videos. Let's disable lazyload images, videos and iframe there.


    Best Regards,

    PenciDesign