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  Public Ticket #2486067
AMP version is not redirecting
Closed

Comments

  •  1
    aldemifr started the conversation

    Good Morning!

    I have a little problem on the page of my website in the AMP version. My desktop site is normally redirecting to the AMP version, however the AMP version is not redirecting to the Desktop - Mobile version (Non-AMP version).

    When I access the AMP via the PC, the redirection works normal, but when I access it via the cell phone it does not work


    Wouldn't there be a way to force the redirect?


    So I wish you could look at it a little to see what's going on.

    https://www.euclidense.com/amp/


    Thank you

  •  501
    Penci replied

    Hi,

    Please try go to Dashboard > Appearance > AMP customizer > Advanced Settings then uncheck  "Show AMP for Mobile Visitors" option

    Best Regards,

    PenciDesign

  •  1
    aldemifr replied

    Hello Pencil,

    As you can see here in the image, this option has already been selected previously. this is what I do not understand for a long time that he is not redirecting from AMP to DESKTOP (Normal version).

    I have already tested the Search Engines (EDGE, FIREFOX and GOOGLE) and even so they all have the same problem of redirecting from the AMP version to the non-AMP version

    Thank you

  •  1
    aldemifr replied

    ????????????????????

  •  501
    Penci replied

    Hi,

    Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

    Best Regards,

    PenciDesign

  •   aldemifr replied privately
  •  501
    Penci replied

    Hi,

    I config help you as screenshot https://prnt.sc/trmndd

    Please check it again

    Best Regards,

    PenciDesign

  •   aldemifr replied privately
  •  501
    Penci replied

    Hi,

    Strange, i uncheck "Show AMP for Mobile Visitors" option.

    I checked your site on my mobile. When click " VER A VERSÃO COMPUTADOR" button . It work fine.

    Please remove cache or check anthor  mobile.

    If it doesn't work, please send me video for the issue.

    Best Regards,

    PenciDesign

  •   aldemifr replied privately
  •  501
    Penci replied

    Hi,

    Strange,  we will re-check  PenNews amp .

    We will consider about the issue and respond as soon as possible.

    Best Regards,

    PenciDesign

  • MBee1907 replied

    Hello dear support,

    i have the same problem. The "Show none AMP version link" function does not work on the mobile devices. Normally it should link to the standard page, but you always come back to the ... / amp / version.
    Is there a solution or an update for the PENCI AMP plugin?

    I am currently using the following version:
    Penci PenNews AMP - WordPress Complete AMP
    Version 2.6.5

  •  501
    Penci replied

    Hi,

    We making update amp plugin. please waiting for  team

    Best Regards,

    PenciDesign