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  Public Ticket #2500729
Customize not work
Closed

Comments

  • fridel started the conversation
    August 11, 2020 at 5:02pm

    Customize not work, and elementor not work, can i help you?

  •  2,700
    PenciDesign replied
    August 12, 2020 at 2:56am

    Hi,

    First, Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. 

    If it still doesn't work, please send me:

    Please send me: 

    - Your site admin url 

    - Your site admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account. 

    In a private reply - and I will check it help you. 


    Best Regards,

    PenciDesign