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  Public Ticket #2504105
Excerpt + Read more not showing
Closed

Comments

  • tiffany1431 started the conversation

    Hi,

    I've ticked the "Auto render excerpt" and "show read more as a button"/ clear cache/ setting > reading > for each post in a feed show summary, but it's still showing full text on my homepage (see website link). How do I fix this?

    Thanks in advance!   

  •  2,699
    PenciDesign replied

    Hi,

    Please check with points below:

    1/ Go to Customize > Other Layouts Options > on "Custom Excerpt Length" > and change it to a value like 20 to see it's shorter or not.

    2/ If point 1 doesn't work, Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. 


    Best Regards,

    PenciDesign

  • tiffany1431 replied

    Hi,

    I've tried both and neither worked...

    http://tiffanyy4.sg-host.com/

  •  2,699
    PenciDesign replied

    Hi,

    Please send me your site admin URL and admin account ( username and password  ) - in a private reply. I will take it a look at this to help you.  


    Best Regards,

    PenciDesign

  •   tiffany1431 replied privately
  •  2,699
    PenciDesign replied

    Hi,

    I found the issue.

    I just changed on Customize > Other Layouts Options > Custom Excerpt Length to "2" and it's showing shorter.

    This issue here caused by your words length is too long.

    Example:

    When I write a pagragraph like this:    I'm a web designers    =>  there is 4 words ( separator by space )

    But, on your content, example this:

    每天晚上睡覺前總在擔心,該不會今晚又會彷彿鬧鐘自動設定一般在半夜自動醒過來?其實說累也不是不累,回到家早就筋疲力盡   

    => there is only 3 words (  每天晚上睡覺前總在擔心,is one -  該不會今晚又會彷彿鬧鐘自動設定一般在半夜自動醒過來?其實說累也不是不累,is two and  回到家早就筋疲力盡 is three )

    So, if you display 20 words length, it show too many text.

    Have you understand how it too long? There is no bug here.

    Best Regards,

    PenciDesign

  • tiffany1431 replied

    Ah I see that makes sense. Thanks so much!