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  Public Ticket #2505046
Elementor is not working with soledad theme and the latest wordpress version 5.5
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Comments

  • iappareljournal started the conversation

    I am using elementor  Pro It seems like after I have installed WordPress Version 5.5 I am no longer able to see the Edit With Elementor button when creating a new page. 

    I am also using the Classic Editor plugin. With this plugin activated, I am able to see the Blue Edit with Elementor button, but when I click it, it doesn't do anything. 

    When disabling the Classic Editor plugiin and creating a new page/post. I do not see the Blue Edit with Elementor button inside of the Guttenberg block editor for WordPress. 

    Please assist.
    What can we do so that we can edit pages with Elementor again? 

    I have also troubleshooted the theme by disabling Soledad theme and enabling the TwentyTwenty default WordPress theme. 

    When I have the TwentyTwenty theme active Elementor is functioning as intended.

  •  2,701
    PenciDesign replied

    Hi,

    Please go and update the theme to version 7.3.5 by do following this guide.

    After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )

    When you done, edit a post and the issue will gone. If you didn't see the issue gone, on edit a post screen - please Press Ctrl + F5 sometimes to clear all the cache - and it should works now.

    Best Regards,

    PenciDesign