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  Public Ticket #2509146
Problem Uploading Soledad To Website
Closed

Comments

  • JoeBurgett26 started the conversation
    August 18, 2020 at 5:11pm

    Hi, I ran into an issue when attempting to upload the Soledad Theme to my site today. I purchased it today too, so it should be up to date on everything. But this is the message WordPress sent back to me:

    "The package could not be installed. The theme is missing the style.css stylesheet."

    I did have to update WP today but that should not have messed with anything. Would you mind helping me with this soon?

  •  2,700
    PenciDesign replied
    August 19, 2020 at 3:19am

    Hi,

    Your installation is wrong.

    You need to extract the download package, open the folder you receive and use soledad.zip file for your install.

    Please check more on this guide


    Best Regards,

    PenciDesign

  • JoeBurgett26 replied
    August 19, 2020 at 6:07pm

    Thank you so much.

    I was able to figure out that the issue came down to the download. Documentation was there but Wordpress only wanted to utilize the WordPress files! lol