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  Public Ticket #2509239
Import Demo Data Not Working
Closed

Comments

  • mesak started the conversation

    hi i install all plugin and select one demo to import 

    then show Failed and do nothing, please help to fix it


    thanks.

  •  2,699
    PenciDesign replied

    Hi,

    Please send me: 

    - Your site admin url 

    - Your site admin account ( username and password ) 

    - What's demo URL you want to import for your site?

    And I will check it to help you. 

    I've made this ticket is private, so you can put the information here.

    Best Regards,

    PenciDesign

  •   mesak replied privately
  •  2,699
    PenciDesign replied

    Hi,

    First, when you import a demo, please read the "NOTE IMPORTANT" on the "Import Demo Data" page - check this image

    Here is one note:

    If your site is new site - no any old posts/pages... You can do the full import ( "Import Demo Style" and "Import Demo Content" ) as normal. If your site has old data: posts/pages.. Please do import only Import Demo Style

    So, in this case, you should do the "Import Demo Style" only.

    Second, when you import a demo, you get failed because your hosting has been blocked the "admin-ajax.php" file from WordPress - check this image - if you want to solve it, you need to contact with your hosting provider and ask them about this.


    Third, I've manually imported help you the Stylist Blog demo to your site. Let's check it again on your-end.


    Best Regards,

    PenciDesign

  • mesak replied

    thank you very much. i'll check my hosting support  websocket