I was working with the theme last coupe of days, without any problem. Now, when I try to edit the homepage using Elementor, page is not loading and always asking to switch to the safe mode.
As per the troubleshooting guide, I have disabled all the external plugins I have installed. Currently I have only 3 plugins installed. But still the same, Page is not loading.
Hi,
I was working with the theme last coupe of days, without any problem. Now, when I try to edit the homepage using Elementor, page is not loading and always asking to switch to the safe mode.
As per the troubleshooting guide, I have disabled all the external plugins I have installed. Currently I have only 3 plugins installed. But still the same, Page is not loading.
Can you help me to fix this issue?
Thanks
Chandana
Hi,
I just found that latest version from Elementor caused the issue.
We're working on this to solve it and when it done, we will release a new update
Don't worries.
I see some customers using Elementor has the same problems, it seems that's a big change from Elementor and it has many issues:
https://wordpress.org/support/topic/elementor-not-loading-anything-and-broke-my-site-error-in-code/
Best Regards,
PenciDesign
Okay, thanks for the info. I hope there would be a fix early as possible.
Hi,
At this moment, please go back to Elementor version 2.9.9 and wait until we release a new update for Elementor to fixed that issue.
You can go back to version 2.9.9 by do following steps:
1/ Download Elementor version 2.9.9 here
2/ Go to Plugins > All Plugins > deactivate & delete Elementor version 3.0.1
3/ Upload elementor version 2.9.9 you got on step 1 & activate it.
After that check it again.
Best Regards,
PenciDesign
Thank you.
Followed the guide you have shared and now the issue had with Elementor has been fixed.