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  Public Ticket #2518090
Conflict with Elementor
Closed

Comments

  • wailoyan started the conversation
    August 26, 2020 at 8:33am

    Hi there! 

    I have been working on my site with the Soledad theme. Since this morning when my Elementor has been updated to version 3.0.1 there is an issue loading Elementor. I tried to debug the safe mode - stopping all other plugins didn't help, and when I temporarily changed to Twenty Sixteen Elementor suddenly could load again. I am attaching a screencap where Elementor is forever in a loading state. I suspect there is a theme conflict there, and would really appreciate your help.




  •  2,701
    PenciDesign replied
    August 26, 2020 at 8:34am

    Hi,

    We just found that latest version from Elementor caused the issue.

    We're working on this to solve it and when it done, we will release a new updatesmile.pngDon't worries.

    I see some customers using Elementor ( with other WordPress themes ) has the same problems, it seems that's a big change from Elementor and it has many issues:

    https://wordpress.org/support/plugin/elementor/

    At this moment, please go back to Elementor version 2.9.9 and wait until we release a new update for Elementor to fixed that issue. 

    You can rollback to version 2.9.9 by go to Dashboard > Elementor > Tools > Version Control > Rollback version > and select version 2.9.9 - check this image

    After that check it again.

    Best Regards,

    PenciDesign