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  Public Ticket #2522384
Slow Speed
Closed

Comments

  • ccannes started the conversation
    August 29, 2020 at 10:20pm

    Hello, my website has suddenly started to load very slowly. Home page load went from 5 seconds to 60. I've been talking to my host and they can't figure it out. 

    Are there any plugins that cause this theme to stop loading properly?

    Thanks

  •  2,701
    PenciDesign replied
    August 30, 2020 at 2:52am

    Hi,

    Please try update the theme to latest version 7.3.6 by do following this guide.

    After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )

    You also can update all plugins you're using to latest version via Dashboard > Plugins > All Plugins.

    When you done, check it again.


    Best Regards,

    PenciDesign