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  Public Ticket #2533633
Elementor compatibility
Closed

Comments

  • paradise_passport started the conversation

    Hi team, I am trying to build my wordpress pages using the Elementor plug in. Unfortunately, Elementor does not load properly and I am only able to utilise it in 'safe mode', which is not ideal. I have tried many troubleshooting methods such as rolling back version of elementor, increaseing memory, clearing cache, deactivating plugins, etc but nothing has worked. I decided to try changing my theme to Twenty Twenty to test Elementor and it worked straight away, therefore I believe there must be an issue with the Soledad theme. Could you please assist?

    Thanks, 

    Saoirse

  •  2,699
    PenciDesign replied

    Hi,

    This issue caused by latest update from Elementor. And we've fixed it in the latest update of Soledad a long time ago.

    Please make sure you've updated the theme to latest version 7.3.6 by do following this guide.

    After that, check it again.

    Best Regards,

    PenciDesign