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  Public Ticket #2535759
Title Bar Missing and Elementor Not Working
Closed

Comments

  • Eminentdom started the conversation

    The title bar on wordpress posts (new and old) are not showing up.

    Also when I click on edit with Elementor in a post nothing happens.

    Also Elementor Pro will not allow me to update - says authorization failed - or do I not need the pro version to use the theme.

    Also I think there is a one version higher of the theme but my updates are not showing that any update is needed.

    Login details:

    https://allnaturalcleaningproducts.com

    admin22

    Bonnie4355

    Below is a screenshot



  •   Eminentdom replied privately
  •  2,699
    PenciDesign replied

    Hi,

    Please make sure you've updated the theme to latest version 7.3.6 by do following this guide.

    After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )

    When you done, check it again.


    Best Regards,

    PenciDesign

  •   Eminentdom replied privately
  •   PenciDesign replied privately
  • Eminentdom replied

    Okay.  Thanks.  That fixed the issue of the title bar not appearing.

    However, the elementor pro plugin is still not updating.  

    Did that pro plugin come with the theme (or maybe I installed it, I actually do not recall).  

    If the plugin did not come with the theme can I leave it as is (not updating) or should I can I safely delete it without messing up the site.


  •  2,699
    PenciDesign replied

    Hi,

    No - it doesn't come with the theme - because no any theme can provide Elementor Pro version ( the author of plugin Elementor doesn't allow for it )

    So, if you want to get updates from Elementor Pro, you need to buy a license from Elementor Pro and activate this license - and you can update it automaticlly.

    About update it or not. I'm not sure about this, but if you keep use it as outdated version, it can caused the error with edit by use Elementor mode.

    Best Regards,

    PenciDesign