Hello dear Penci-Design-Team, unfortunately I had to find out that my created blog categories are not displayed sideways when creating a post. How can I fix this?
1/ Make sure you've updated the theme to latest version 7.3.6 - If not, let's update it by do following this guide.
After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )
2/ If it still doesn't work, please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue.
Thanks for the quick answer. Apparently it was because the theme was not activated. After the activation everything works fine.
But I still get the message that there is an update of WPBakery, but when I try to download it I get the following error message: Update failed: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Do I need to buy the WPBakery-License to get the updates?
Hello dear Penci-Design-Team,
unfortunately I had to find out that my created blog categories are not displayed sideways when creating a post. How can I fix this?
Hi,
Strange, I didn't see this issue from my-end.
So, please try:
1/ Make sure you've updated the theme to latest version 7.3.6 - If not, let's update it by do following this guide.
After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )
2/ If it still doesn't work, please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue.
Best Regards,
PenciDesign
Thanks for the quick answer. Apparently it was because the theme was not activated. After the activation everything works fine.
But I still get the message that there is an update of WPBakery, but when I try to download it I get the following error message:
Update failed: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Do I need to buy the WPBakery-License to get the updates?