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  Public Ticket #2544133
Updating theme
Closed

Comments

  • Shutupandeat started the conversation
    September 19, 2020 at 12:56am

    I am unable to update the theme. Following the documentation video, once I try to install I get this message:

    "Unable to create directory uploads/2020/09. Is its parent directory writable by the server?" 

    Please help!

  •  2,701
    PenciDesign replied
    September 19, 2020 at 2:58am

    Hi,

    This issue caused by the file permission settings from your hosting.

    With this issue, please contact with your hosting provider and ask them about this. It's not issue related with the theme itself.


    Best Regards,

    PenciDesign