1/ You're using latest version of the theme ( 7.4.0 ) - if not, please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx ( if you don't see it, you can ignore this step ) After that, do following this guide to get auto-updates the theme: https://pencidesign.ticksy.com/article/15633/
2/ After updated the theme & plugins - if it still doesn't work, please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue.
Hello Soledad Support,
My post slider is not loading on my site, and Elementor is also not loading properly. Please help me with this.
Hi,
Please make sure:
1/ You're using latest version of the theme ( 7.4.0 ) - if not, please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx ( if you don't see it, you can ignore this step )
After that, do following this guide to get auto-updates the theme: https://pencidesign.ticksy.com/article/15633/
2/ After updated the theme & plugins - if it still doesn't work, please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue.
Best Regards,
PenciDesign
It worked by deactiving. Thank you