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  Public Ticket #2600506
Problem to activate the theme
Closed

Comments

  • KaribOpak started the conversation
    November 14, 2020 at 9:31am

    Hi, 

    I purchased Soledad for a second website but I can't activate the theme.

    I always receive a message saying it's not working.

    Thanks for your help ;-) 

  •  2,699
    PenciDesign replied
    November 14, 2020 at 11:01am

    Hi,

    Thank you for purchased our theme.

    After purchased the theme, you need to wait a few time for Envato API updates your purchases.

    Please try it again now.

    If it still doesn't work, Please send me your WordPress site admin URL and admin account ( username and password  ) - in a private reply. I will take it a look at this to help you.  


    Best Regards,

    PenciDesign

  •   KaribOpak replied privately
  •   PenciDesign replied privately