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  Public Ticket #2612016
Featured Image Not Showing
Closed

Comments

  • ovalmediagroup started the conversation

    Hello,

    The Feautered Slider is supposed to show all featured images from each post but it is not showing anything because my posts do not include a feautured image! 


    How to change this?

  •  2,699
    PenciDesign replied

    Hi,

    It seems you've enabled lazyload images from Jetpack or SG Optimize or WP Rocket or another lazyload images plugin. Let's check and disable it because the theme already supports lazyload images.


    Best Regards,

    PenciDesign

  • ovalmediagroup replied

    Hello, This is not correct as I do not have any Optimizer or Lazyload Plugin installed.

  •  2,699
    PenciDesign replied

    Hi,

    Please send me your WordPress site admin URL and admin account ( username and password  ) - in a PRIVATE REPLY. I will take it a look at this to help you.  


    Best Regards,

    PenciDesign

  •   ovalmediagroup replied privately
  •  2,699
    PenciDesign replied

    Hi,

    I just checked your site and I found this issue caused by you didn't set any featured image for your posts - check this image

    Let's do that and you will see the featured image appears.


    Best Regards,

    PenciDesign

  • ovalmediagroup replied

    i can tell you didnt even look at my admin panel as that is not what my wp-admin looks like!!!! if you were to login you could see how it actually looks like when I try tro edit a post !!!! and you would see there I dont have those options!!!!

  •  2,699
    PenciDesign replied

    Hi,

    Because I can't be access to your admin page by use the admin URL you sent - check this image - So, I can't see it.

    If you don't see it, let's click on this button to make it appears.


    Best Regards,

    PenciDesign

  •   ovalmediagroup replied privately
  •   PenciDesign replied privately
  • ovalmediagroup replied

    Thanks a lot! that was a really quick solution to the problem!!! 

  • ovalmediagroup replied

    Now I see the feautered image on each post on the top. I dont like that. I just need it for the slider

  •  2,699
    PenciDesign replied

    Hi,

    If you want to hide the featured image on the latest posts, please copy this code and add more this code to Customize > Custom CSS:

    .penci-grid li .item > .thumbnail {
        display: none;
    }
    

    Best Regards,

    PenciDesign