2/ Please send me your WordPress site admin URL and admin account ( username and password ) - in a PRIVATE REPLY. I will take it a look at this to help you.
Please try to deactivate all plugins ( except plugins come from the theme ) and try it again first. If it works, let's enable each plugin to check what's plugin caused this issue.
If it doesn't work, Please send me your WordPress site admin URL and admin account ( username and password ) - in a private reply. I will take it a look at this to help you.
It seems you've enabled lazyload images from a plugin, I can see another lazyload images appears on your images. Let's check and disable it because the theme already supports lazyload images.
After that, clear all the cache and check it again.
I can't see anything doesn't work here.. So, I think you should tell with your client try again with anonymous browsers to see it works or not.. Because on Firefox, it has a caching from itself and we can't be control that caching - it's caching from the Firefox itself.
not work when choice year. If go to other page and after this return to portfolio page and click on any years it doesn't work. Sometimes not work after a few click. Change page, change years, change page, change year and at the someone moment stop working and need to refresh page 1-2-3 times to work again. Thats tell me the clients.
Strange, It still works when I tried with more 2 different computers..
We're using Firefox version 84.0.2 - the latest version of Firefox.
Have you seen it works from your end? If it works, maybe your clients have one extension from Firefox caused the issue, let's tell with them tried to disable all the extensions from Firefox, update Firefox to latest version and try it again.
Really, we can't help anything if we can't see the bug..
I have problem with the theme. The elements in the portfolio are arranged alphabetically. Using the DESC function. In the attached photo you can see how the elements in the system are arranged. They are misaligned when they are in DESC and are arranged correctly when they are in ASC. I need the DESC to be arranged correctly. In the picture you can see that he arranges the elements in the following sequence 1,2,3,6,4,5
Hello
password to view page: petyadesign
I have i little problem. Check this page http://ridee.de/ausgabenarchiv/
i want to change order of years in filter. I want to be 2020 2019 2018 and etc
And the other when i click on 2003 or other i need to click load more button or scroll down to show. I want to show without that.
Hi,
1/ You can use the plugin https://wordpress.org/plugins/taxonomy-terms-order/ to re-order your categories on the filter.
2/ Please send me your WordPress site admin URL and admin account ( username and password ) - in a PRIVATE REPLY. I will take it a look at this to help you.
Best Regards,
PenciDesign
Hi,
Please try to deactivate all plugins ( except plugins come from the theme ) and try it again first. If it works, let's enable each plugin to check what's plugin caused this issue.
If it doesn't work, Please send me your WordPress site admin URL and admin account ( username and password ) - in a private reply. I will take it a look at this to help you.
Best Regards,
PenciDesign
Hi,
Here is my test from fire fox in the first time access to your portfolio page:
http://prntscr.com/w1384f
So, I think that's an issue from your-end only.
Best Regards,
PenciDesign
Hi,
It seems you've enabled lazyload images from a plugin, I can see another lazyload images appears on your images. Let's check and disable it because the theme already supports lazyload images.
After that, clear all the cache and check it again.
Best Regards,
PenciDesign
can you disabled it?
I update the theme but still not work i add this code to custom css and # doesnot work. When i remove this code page doesnt load.
@supports (-moz-appearance:none) { .inner-item-portfolio{ opacity: 1; } }Can you check please
Hi,
Please remove that code and check it normal. I can see everything working fine now.
Maybe you need to clear the cache and check it again.
Best Regards,
PenciDesign
Is need to check any from here or not?
Customizing ▸ Speed Optimization Optimize JavaScriptPlease check, clients complain that on the firefox portfolio does not work.
this page. https://gour-med.de/ausgabenarchiv
Hi,
I just checked it on Firefox with 2 different computers and all working fine...
Check this image: http://prntscr.com/wlln9y
I can't see anything doesn't work here.. So, I think you should tell with your client try again with anonymous browsers to see it works or not.. Because on Firefox, it has a caching from itself and we can't be control that caching - it's caching from the Firefox itself.
Best Regards,
PenciDesign
They tell that not work on mozilla private session :( What is the version of Firefox that used for test ?
not work when choice year. If go to other page and after this return to portfolio page and click on any years it doesn't work. Sometimes not work after a few click. Change page, change years, change page, change year and at the someone moment stop working and need to refresh page 1-2-3 times to work again. Thats tell me the clients.
Hi,
Strange, It still works when I tried with more 2 different computers..
We're using Firefox version 84.0.2 - the latest version of Firefox.
Have you seen it works from your end? If it works, maybe your clients have one extension from Firefox caused the issue, let's tell with them tried to disable all the extensions from Firefox, update Firefox to latest version and try it again.
Really, we can't help anything if we can't see the bug..
Best Regards,
PenciDesign
I cant post new ticket
site: https://gour-med.de/ausgabenarchiv/
I have problem with the theme. The elements in the portfolio are arranged alphabetically. Using the DESC function. In the attached photo you can see how the elements in the system are arranged. They are misaligned when they are in DESC and are arranged correctly when they are in ASC. I need the DESC to be arranged correctly. In the picture you can see that he arranges the elements in the following sequence 1,2,3,6,4,5
Hi,
In this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you modify this element.
Regards,
PenciDesign.
One more image for a problem.
Hi,
I've modified the portfolio layout.
Please check.
Regards,
PenciDesign.
Excelent work. But now the search stop working
Hi,
The search not working because the header.php file on your child theme missing some options on the new theme update.
I've fixed it by update the soledad child theme.
Please check.
Regards,
PenciDesign.
Thanks, all work now.