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  Public Ticket #2623703
updating
Closed

Comments

  • KerriDPraiano started the conversation
    December 7, 2020 at 11:54am

    Hi...just accessing website after some time and need to update Soledad. Get the following message:

    "Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature'"

    Can you help with this please?

    Regards

    Kerri

  •  2,701
    PenciDesign replied
    December 7, 2020 at 3:37pm

    Hi,

    It seems you're using very outdated version of Soledad.

    So, please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx 

    After that, do following this guide to get auto-updates the theme like other free themes on WordPress.org: https://pencidesign.ticksy.com/article/15633/

    Best Regards, 

    PenciDesign

  • KerriDPraiano replied
    December 8, 2020 at 8:12am

    Thank you so much...that seems to have worked.

    If I may...another problem please. My social icons are not showing up (email on mobile is). They are missing from the "Keep In Touch" widget and the Share section. 

    Your help would be appreciated...thank you

  • KerriDPraiano replied
    December 8, 2020 at 10:30am

    Hi again...i fixed that too...it was a plugin