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  Public Ticket #2627312
Grey box appears and then quickly disappears at the bottom of every page/post
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  • Bogdan started the conversation

    Grey box appears and then quickly disappears at the bottom of every page/post

    Hi,

    So I have this problem where every time a new page loads up a grey box appears at the very bottom of the page(either footer or above footer) . The grey box appears only for a split second, but sometimes even a second and more. It's honestly kind of bothering me since, like anyone, I want the site to be functioning perfectly. I made a screen recording where you can see what I mean. In the first half of the video, you can only see it a bit but in the second half of the video, you can see it definitely better.

    Btw, I already tried deactivating and even deleting all the plugins I have. It still didn't work.

    Here is the screen recording: https://www.dropbox.com/s/6md38ttzead6hr8/bug.mp4?dl=0 

    Kind regards,

    Bogdan

  •  2,699
    PenciDesign replied

    Hi,

    As I see, you're using an outdated version of Soledad. Please update the theme to version 7.5.1 and this issue will gone.

    Because you're using Soledad version 7.3.5 - so, please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx 

    After that, do following this guide to get auto-updates the theme: https://pencidesign.ticksy.com/article/15633/

    Best Regards, 

    PenciDesign

  • Bogdan replied

    It worked!!! PenciDesign you're the best.

    Thank you so much for your help.