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  Public Ticket #2632573
Website sign up form problem
Closed

Comments

  • bemyselfhk started the conversation

    Hi,

    I have a problem about sign up form. I have set up the sign up form. But when I try to submit the form, it can’t subscribe successfully.

    Could you help me to solve this? I don’t know how to do. Thank you so much! 

    Kim

  •  2,699
    PenciDesign replied

    Hi,

    Please send me your WordPress site admin URL and admin account ( username and password  ) - IN A PRIVATE REPLY. I will take it a look at this to help you.  


    Best Regards,

    PenciDesign

  •   bemyselfhk replied privately
  •  2,699
    PenciDesign replied

    Hi,

    You've edited wrong your subsrible form, I just edited it to help you to make it display correct.

    But, I see you have some issues with the Mailchimp config, maybe you need to check again with your config from the mailchimp. When I try to register, I got this message: "a general error occured."

    https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/

    Best Regards,

    PenciDesign

  • bemyselfhk replied

    Hi,

    I checked and revised some tags with the Mailchimp. Can you help me to check this again? I try to register and then i didn't get any message about successful subscribed or not. Thank you so much!

    Kim

  •  2,699
    PenciDesign replied

    Hi,

    I just adjust it to help you. It seems the signup form works now.

    I can see the success message appears now after try to register - check this image: http://prntscr.com/w6hiot


    Best Regards,

    PenciDesign