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  Public Ticket #2683995
Theme installation failed
Closed

Comments

  • Olaraouf started the conversation
    February 7, 2021 at 1:32pm

    I purchased the Soledad WP theme, and when I tried to installed it on my website dashboard, It gives me this massage:


    Installing theme from uploaded file: themeforest-CKIEOHCj-soledad-multiconcept-blogmagazine-wp-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

  •  2,699
    PenciDesign replied
    February 7, 2021 at 1:36pm

    Hi,

    Your installation is wrong, you need to extract the download package and use soledad.zip file for your installation.

    Please check more on this guide.

    Best Regards,

    PenciDesign