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  Public Ticket #2687241
Woocommerc causes critical error
Closed

Comments

  • maticholobar started the conversation

    Hi Penci!

    I installed and activeted woocommerce plugin and it crashed my site. I tried to deactivate all other plugins and and reactivate woocommerce but the issue persists. Can you take a look on it?


    Regards,

    Matic

  •  2,700
    PenciDesign replied

    Hi,

    Please send me: 

    - Your WordPress site admin URL 

    - Your WordPress site admin account ( username and password ) 

    - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account ( hosting URL, username and password to login to the hosting ). 

    in a PRIVATE REPLY  - And I will check it to help you. 


    Best Regards,

    PenciDesign

  •   maticholobar replied privately
  •  2,700
    PenciDesign replied

    Hi,

    As I checked, this is an issue related with your database - check this image: http://prntscr.com/yyi3xs

    Woocommerce plugins can't create the table wp_actionscheduler_actions

    It seems this is a common issue - I see many tickets about this - see more here:

    https://github.com/woocommerce/woocommerce/issues/25895

    And I've fixed it to help you by creating the table to help you by running this SQL code:

    https://github.com/woocommerce/woocommerce/issues/25895#issuecomment-724683575

    Now, it's oksmile.png


    Best Regards,

    PenciDesign

  • maticholobar replied

    Hi,

    Thanks for solving the first issue. 

    No I have another one. If I try to change header style or other settings on the shop page, it doesn't work. It works fine on cart page.

    Regards,

    Matic

  •  2,700
    PenciDesign replied

    Hi,

    The Shop page has been modified by Woocommerce and currently, the "Page Options" on edit "Shop" page can't apply for Shop page..

    We will find a solution for this in future updates.


    Best Regards,

    PenciDesign