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  Public Ticket #2692912
Youtube Video display
Closed

Comments

  • fazul42 started the conversation

    Hello team,
    Two small questions.
    1) My YouTube videos are displaying awkwardly. How can I have them show in landscape. See attached screenshot.

    2) My twitch icon in not displaying as well. See attached screenshot also.

    Thank You.
    Marco

  •  2,700
    PenciDesign replied

    Hi,

    1/ It seems you've enabled lazyload iframe from a plugin - let's check and disable it and try it again.

    If you don't do that, please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. 

    2/ Can you show me your site URL to I can take it a look at this?


    Best Regards,

    PenciDesign

  • fazul42 replied

    Found the plug in, all good now!

    The website is in staging development, I'm not sure if it can be accessed with out logging in.
    is there another way to check?

    Thank you,
    Marco  

  •  2,700
    PenciDesign replied

    Hi,

    I still see the Twitch icon display good on my testing site. So I think you have something wrong to cause this issue. And I need to see your website to check what's problem..

    If your site is under development, you can send me your development URL, username and password to login to the development page - in a PRIVATE REPLY. And I will help you check it.


    Best Regards,

    PenciDesign

  • fazul42 replied

    Apologies for the delay.
    Here is the link, it is now published.

    https://bleedbigblue.com/

  •  2,700
    PenciDesign replied

    Hi,

    As I checked, your site loads the FontAwesome ( the font we're using to create icons ) from another resource ( maybe it's from a plugin you're using ). So, please try to deactivate all plugins ( except plugins that come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. 


    Best Regards,

    PenciDesign