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  Public Ticket #2697860
WPBakery Page Builder
Closed

Comments

  • grandadmiral started the conversation

    I migrated my site over to my new host (no changes other than moving from one host to another) and now I am being asked to activate my copy of the plugin. How is this possible?

  •  1
    Ricsca replied

    Ignore that message. Panciddesign has a license that allows them to install the plugin for everyone who buys their theme without having to buy it separately.

  • grandadmiral replied

    That's what I thought. Didn't have any issues until I changed servers.

  •  1
    Ricsca replied

    I close the notice but every now and then it appears again.
    I don't know if there is a way to stop it from appearing.

  • grandadmiral replied

    Well, the problem for me is that I can no longer use WPBakery.

  •  501
    Penci replied

    Hi Ricsca,

    Don't worry about the issue.

    We've bought extended license from WPBakery Page Builder - so, you can use it legal. We've said more about this here.

    If you want active WPBakery Page Builder , you need to buy a license from WPBakery to do that.7GIOLT--YKWIXGSunBXhtE_6hRWgCmoPeyw-oBkRcrzq8BM4yWmF4qFsDDuCBga8clJR60yUWILRxHzd9t5npbSA2OKJ53BGJneCH1pdIYdcW2XE5GWNyO6jk3ICZIA1mzVU_dTiBecause as we said in the documentation, we don't provide any license key to activate license key for WPBakery Page Builder  - we don't have permission to do that.

    Best Regards,

    PenciDesign


  •  501
    Penci replied

    Hi grandadmiral,

    Hi,

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work,  please create new sticket and send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

    Best Regards,

    PenciDesign