Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2706594
FAVICON
Closed

Comments

  • Lribeiiro started the conversation
    March 1, 2021 at 7:06pm

    I uPloaded my favicon, but it doesn't appear!

  •  2,699
    PenciDesign replied
    March 2, 2021 at 1:54am

    Hi,

    Please make your site live and show me your site URL to I can take a look at this to help you.


    Best Regards,

    PenciDesign

  •  2,699
    PenciDesign replied
    March 2, 2021 at 2:24pm

    Hi,

    I see you've uploaded a favicon from 2 places and it override together and make it doesn't show.

    Please check the settings from your end and make sure you're using the favicon from one place only.


    Best Regards,

    PenciDesign

  • Lribeiiro replied
    March 2, 2021 at 2:50pm

    how do I do that?

  •  2,699
    PenciDesign replied
    March 2, 2021 at 3:46pm

    Hi,

    Don't you remember where you set it up?


    Best Regards,

    PenciDesign

  • Lribeiiro replied
    March 2, 2021 at 10:27pm

    Continuously unable to change my Favicon, I deleted the previous versions but did not update to the new one.

  •  2,699
    PenciDesign replied
    March 3, 2021 at 2:14am

    Hi,

    I didn't tell you change the favicon image.. I said that: you've set it in 2 different places and it overrides together.

    Please send me your WordPress site admin URL and admin account ( username and password  ) - in a PRIVATE REPLY. I will take a look at this to help you.  


    Best Regards,

    PenciDesign

  •   Lribeiiro replied privately
  •   PenciDesign replied privately