Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2718798
Issue with cache
Closed

Comments

  • Pkaduxdbs started the conversation
    March 12, 2021 at 4:56pm

    Hi, 

    We have installed the PenNews theme for out website which is: https://globalfintechseries.com/
    But while posting we are facing the issue as the posts are not updated on website immediate after publishing. It takes few time to update on live site. When we clear the cache from wp-admin then the result will reflect on website immediately. 

    Will you please help us to resolve the cache clearing issue. As we want post publishing on live site immediate after publish from backend.
    Please try to get it resolve ASAP.

    Thanks and Regards,
    https://globalfintechseries.com/

  •  501
    Penci replied
    March 14, 2021 at 11:06am

    Hi,

    Please tell me about cache plugin you use on your site.

    Please check this guide to know how to optimized your site speed?

    Best Regards,

    PenciDesign

  • Pkaduxdbs replied
    March 17, 2021 at 8:14am

    We already have used WP cache clear plugin but still its not working for the issue we raised about theme. Will you please check and resolve this?

  •  501
    Penci replied
    March 19, 2021 at 2:38am

    Hi,

    Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

    Best Regards,

    PenciDesign

  • Pkaduxdbs replied
    March 22, 2021 at 10:38am

    Hi please check with the below credentials and let us know what is the issue

    URL: https://globalfintechseries.com/wp-admin 
    Username: pencidesign
    Password: ihQuSRJBuv44VXIIczOn(6@@
    Role: Admin

    Best Regards,
    https://globalfintechseries.com/

  • Pkaduxdbs replied
    March 24, 2021 at 4:10pm

    Is there any update on this?

  •  501
    Penci replied
    March 25, 2021 at 1:29am

    Hi,

    Our team was checked in more than 15 hours and we can not find what is the issues

    It seem that the issue cause by WP Fastest Cache plugin

    I recommend you contact with author of plugin and ask them about  the issue.

    Or you try use W3 Total Cache plugin on your site.


    Best Regards ,

    PenciDesign