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  Public Ticket #2734542
Logo Issue
Closed

Comments

  •  1
    Dragan started the conversation

    Hello,

    Why is logo not displayed at homepage? For another pages and posts it is displayed.

    Thank you in advance!

  •  2,700
    PenciDesign replied

    Hi,

    Can you make your site live and show me your site URL so I can take a look at this?

    I can't check anything if I don't see your homepage.


    Best Regards,

    PenciDesign

  •  1
  •  2,700
    PenciDesign replied

    Hi,

    As I checked, this issue caused by you has enabled lazyload images from a plugin. Let's check and disable it because the theme already supports lazyload images by default.


    Best Regards,

    PenciDesign

  •  1
    Dragan replied

    Hello,

    I think it is solved now. :) If you can, just check.

    Thank you very much!

    Best Regards!

  •  1
    Dragan replied

    Hello,

    Could you please check my page again, because nothing is visible there (just loading all photos)?

    Thank you in advance.

  •  2,609
    PenciDesign replied

    Hi,

    Please disable all the lazyload options, clear all the JS optimization cache then check again.

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hi,

    I installed plugin "Disable Lazy Load" and did it, but nothing changed.

  •  2,609
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Dragan replied privately
  •  2,609
    PenciDesign replied

    Hi,

    I've checked your site and the problem you've installed and activated a lot of HTML/CSS/JS optimizer plugins.

    Please use one plugin for this purpose only. All the plugins you've installed conflict with others so some theme functions can't work properly.

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hello,

    I see that page works properly now. Did you deactivated plugins or?

    Thank you. Best regards.

  •  2,609
    PenciDesign replied

    Hi,

    I've disabled the CSS/JS optimization on the W3 Total Cache plugin.

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hello,

    Thank you very much!

    Best regards.

  •  1
    Dragan replied

    Dear,

    No photos are visible on the website. It keeps loading continuously.

    Could you please check what the issue might be?

    Thank you in advance.

    Sincerely.

    Attached files:  Capture.PNG

  •  2,609
    PenciDesign replied

    Hi,

    I've checked your site, and the problem is that the Autoptimize plugin has compressed all the JS files with incorrect syntax, so the image lazy load function can't work.

    Please try to clear all the JS caches and then check again.

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hi,

    I've tried it several times, but the issue still persists.

    Regards.

  •  2,609
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Dragan replied privately
  •  2,609
    PenciDesign replied

    Hi,

    I've configured the Autoptimize plugin for your site.

    Please clear all the browser caches and check again.

    Regards,
    PenciDesign.

  •  1
    Dragan replied

    Hi,

    It is fixed, thank you. However, the map on the page "Destinacije" is not visible now.

    Regards.

    Attached files:  MAP.PNG
      Capture.PNG

  •  2,609
    PenciDesign replied

    Hi,

    I've excluded the "penci-lazy.js" file on the Autoptimize plugin settings.

    I recommend you should turn off the CSS/JS optimization for the page that contain the map.

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hi,

    If I understood you correctly, I should mark "Do not apply any front-end optimization on this page (this includes any changes related to CSS/JS files)" in CSS/JS Manager for that page, right?

    Best regards.

    Attached files:  Capture.PNG

  •  2,609
    PenciDesign replied

    Hi,

    Yes, that is right.

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hi,

    I did it, but the issue with the map still persists.

    Is there any other way to fix it?

    Best regards.

  •  2,609
    PenciDesign replied

    Hi,

    Have you cleared all the site caches?

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hi,

    Yes, I did. I do it after every change I made.

    Regards.

  •  2,609
    PenciDesign replied

    Hi,

    Please send me this page URL.

    Regards,
    PenciDesign.


  •  1
  •  2,609
    PenciDesign replied

    Hi,

    I've configured your page, please check it: https://www.nomadplanet.rs/destinacije-zalutalog-srpskog-nomada/?cache=4343434&w3tc_note=flush_all

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hi,

    Thank you very much!

    Did I make any mistakes, or was there something else that needed adjusting?

    Thank you in advance and have a nice day.

    Best regards.

  •  2,609
    PenciDesign replied

    Hi,

    I've modified the page settings like the screenshot below:

    Screen-Shot-2024-05-13-at-19-21-36.png

    Regards,
    PenciDesign.


  •  1
    Dragan replied

    Hello,

    Clear. Everything is fine now. Thank you very much for you help and effort!

    Have a nice day.

    Best regards.