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  Public Ticket #2734581
White screen when creating entry
Closed

Comments

  • Eduardo started the conversation

    Hello.

    When I click on the create new post button, the screen goes blank and I can't continue.
    Please help.

  •  501
    Penci replied

    Hi,

    I'm not clear about the issue.

    Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

    If it doesn't work,  let's send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

    Best Regards,

    PenciDesign