Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #2737451
the featured image not appear
Closed

Comments

  • rayskyinvest started the conversation

    I try to download some plugin, but the feature image did not appear. I guess that the jetpack plugin cause this. But I don't know how to fix this?

  •  2,700
    PenciDesign replied

    Hi,

    It seems you've enabled lazyload media from Jetpack. Let's go to Jetpack settings and disable the lazyload media from Jetpack. Because the theme already supports lazyload images.

    Or you can disable the lazyload images from the theme via Customize > Speed Optimization > General & Lazyload.


    Best Regards,

    PenciDesign

  • rayskyinvest replied

    But it doesn't work in these two ways. I have tried delete the Jetpack and disable the lazyload images from the theme. The featured images are still not appear.

  • rayskyinvest replied

    It solved! Thanks!