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  Public Ticket #2738030
AMP Error
Closed

Comments

  • haroldcardenaslema started the conversation

    Hi, 

    I have error in 32 pages since we installed the template. Please advise.

    "Referenced AMP URL is not an AMP" These are 3 examples:

    https://jovencuba.com/page/51/amp/ 

    https://jovencuba.com/page/53/amp/

    https://jovencuba.com/page/36/amp/



  •  2,700
    PenciDesign replied

    Hi,

    Please go to update the AMP plugin to the latest version by doing following steps:

    a/ Go to https://themeforest.net/ and login to the account you use to buy this theme. And go to download page and download "All files and documentation" from Soledad.

    b/ Extract the download package > open the folder you received > open plugins folder - you can see penci-soledad-amp.zip - It's the latest version of the AMP plugin.

    c/ Go to Plugins > All Plugins > deactivate & delete old AMP plugin > after that upload again the latest version of AMP plugin you got on step 2 & activate it.

    After that, check it again.

    Best Regards,

    PenciDesign

  • haroldcardenaslema replied

    Thanks. I have to configure the plugin again every time I update it?

  •  2,700
    PenciDesign replied

    Hi,

    No - you don't needsmile.png The updates still keep your settings.


    Best Regards,

    PenciDesign

  • lyvanhiep replied

    hello. i cant not create a ticket ??? what happen

  •  2,700
    PenciDesign replied

    Hi @lyvanhiep,

    If you can't create a ticket, you can send us an email via our contact form

    But, please don't put your reply to tickets of other people because they will get a notification email from your reply.

    Best Regards,

    PenciDesign