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  Public Ticket #2747803
Instagram Token expiration
Closed

Comments

  • tomwebnet started the conversation

    Hello,
    I have noticed that every 60 days Instagram token expire and your Instagram module does not renew automatically it.
    So, every 60 days I need to recreate a new token for my client.

    Please, this is very annoying, do you have a solution ?
    I have a wordpress firewall plugin-in installed, but I do not see any blocked requests on the log file.
    best regards,
    Tom

  •  2,700
    PenciDesign replied

    Hi,

    The refresh Instagram token doesn't support anymore by Instagram selffrown.pngSo, we can't do anything on this.

    Check more here:

    https://developers.facebook.com/docs/instagram-basic-display-api/reference/refresh_access_token/


    Best Regards,

    PenciDesign

  • Rafal replied

    Hi there!
    My .Soledad Instagram Feed has stopped displaying any photos.
    Message: "No any image found. Please check it again or try with another instagram account."
    The most possible - the expiration. Perhaps WP 5.8 new widget solution breaks .Soledad Instagram Feed widget?

    Do I have to refresh the token every 60 days, or have to follow attached video – create the FB app, and install Power Pack addon?
    Is there a better / easier solution for .Soledad Instagram Feed to work?


  •  2,614
    PenciDesign replied

    Hi,

    @Rafal:

    1. After the update to the latest version of Soledad, please go to Appearance > Widgets, expand the Footer Instagram widget area, then config the .Soledad Instagram Feed.

    Go to https://pencidesign.net/penci_instagram/ get new token information then fill it out again on the Widget settings.

    2. All the Instagram Access Token is only available in 60 days, you must create a new token after that time: https://developers.facebook.com/docs/instagram-basic-display-api/guides/long-lived-access-tokens/

    Regards,
    PenciDesign.