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  Public Ticket #2757863
Emergency!! Missing the appearance!
Closed

Comments

  • showthinker started the conversation
    April 22, 2021 at 2:08pm

    Hi there,

    We have an emergency issue!

    We found the appearance of our website is missing just now.

    And then, we updated the version of Soledad to 7.9.0 and other plugins to the latest version as well.

    BUT IT IS NOT WORKING!

    PLEASE HELP US.

    Soledad version 7.9.0

    Wordpress version 5.7.1


    Sonia

  •  2,699
    PenciDesign replied
    April 22, 2021 at 3:31pm

    Hi,

    This issue caused by you've changed the theme name folder or you're using soledad child theme before and now you've activated the parent theme.

    If you've used the child theme before, please re-activate the child theme.


    Best Regards,

    PenciDesign