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  Public Ticket #2784193
Activation key
Closed

Comments

  • jawaddev started the conversation
    May 23, 2021 at 3:16pm

    hello , I activate my template on a demo domaine frome bluehost and when I changed to a final domaine the theme is not working . i need an activation key foe my blog 


  •  2,699
    PenciDesign replied
    May 23, 2021 at 3:19pm

    Hi,

    You should go to Dashboard > Soledad > Theme License > and click to "Revoke License" to revoke license on your staging domain before remove it.

    In this case, I've removed the license key on your staging domain, you can activate the theme on your main domain now.


    Best Regards,

    PenciDesign

  • jawaddev replied
    May 23, 2021 at 3:38pm

    my old domain was gone it's a temorary domain from blue host

  •  2,699
    PenciDesign replied
    May 23, 2021 at 3:45pm

    Hi,

    Yes, I know that. That's why I said to you that: you should revoke the license on your staging domain before removing it.

    But, I've removed the license on your temporary domain to help you and you can activate the theme on the main domain now.

    Best Regards,

    PenciDesign

  • jawaddev replied
    May 23, 2021 at 3:46pm

    Thank you it's work

  • fdream replied
    June 13, 2021 at 9:23pm

    Hallo meine Lizenz geht nicht mehr meine URL 


    Ausflugs-ticker.de

  • fdream replied
    June 14, 2021 at 7:42pm

    Bitte Lizent auf meiner Domain freigeben danke


    Domain würde nicht geändert nur der Server ist abgestürtzt und konnte es nicht mehr verhindern danke

  •  2,699
    PenciDesign replied
    June 15, 2021 at 8:28am

    Hi @fdream,

    Please create a new ticket or send us an email via our contact form and our support team will check it to help you.

    Please don't put reply to ticket of another people because they will get a notification email from your reply.


    Best Regards,

    PenciDesign