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  Public Ticket #2797297
Mixed content problem
Closed

Comments

  • jordi_ceballos started the conversation

    Hi, my webpage logo is not loaded in Facebook Mobile Browser, and it works perfectly in the rest of browsers.  I have been investigating, and it seems that Facebook Mobile Browser has problem with mixed content.

    In Chrome Inspect Tool I have found that there is a mixed content problem in my website (I attach an screenshot with all the error message details).  It seems that the logo is being loaded with http instead of https, and this causes the problem.

    Could  you please tell me how to solve this?   Why the rest of images in my webpage seem to be using https but the logo is the only one using http?

    Thanks,

    Jordi

  •  2,615
    PenciDesign replied

    Hi,

    The problem because your site using HTTPS but your logo loading via HTTP.

    Please go to Appearance > Customize > Logo & Header > Logo. Re-upload your logo then clear your site cache and test again.

    PenciDesign,
    Best Regards.

  • jordi_ceballos replied

    Thanks, I have followed the steps you said, and now the problem is solved.    :)

    Best regards