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  Public Ticket #2802117
The update has failed. The response is not a valid JSON response.
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Comments

  • boanerges_t started the conversation

    when inserting any text in the entrys it throws me the error The update has failed. The response is not a valid JSON response.

  •  2,495
    PenciDesign replied

    Hi,

    Please send me your site login credential in a PRIVATE reply, I'll log in and help you check this issue.

    Regards,
    PenciDesign.

  •   boanerges_t replied privately
  •  2,495
    PenciDesign replied

    Hi,

    Your site response 403 error white update the post via WP-JSON, you can view the screenshot below:

    QkOfFVa.png

    You can read more about this issue here: https://docs.litespeedtech.com/cp/cpanel/403-error/

    I can't resolve this issue for you because I can't edit or modify your hosting/server config. Please follow the link above and try to config yourself.

    Regards,
    PenciDesign.

  •   boanerges_t replied privately
  •   PenciDesign replied privately
  • boanerges_t replied

    How do I improve Ensure text remains visible during webfont load    Please

  •  2,495
    PenciDesign replied

    Hi,

    Please install the Autoptimize plugin, then go to plugin settings, and config as the image below:

    V84Xt6Q.png

    Regards,
    PenciDesign.