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  Public Ticket #2803524
Rank Math SEO Plugin preventig website from loading correctly
Closed

Comments

  • ritafant started the conversation
    June 16, 2021 at 8:34am

    Hi,

    I am facing an issue with Rank Math plugin. Since yesterday afternoon if that plugin is enabled the website doesn't load at all. The issue is happening just on this website and not in others that have the same plugin installed on.

    Can you pls check if the cause could come from your latest them update or something related to Soledad? 

    I'm awaiting your answer. Thanks

    Rita

  •  2,495
    PenciDesign replied
    June 16, 2021 at 8:43am

    Hi,

    Please send me the screenshot of this issue OR please send me your site login credential in a PRIVATE reply.

    I'll check and help you resolve your problem.

    Regards,
    PenciDesign.

  •   ritafant replied privately
  •  2,495
    PenciDesign replied
    June 16, 2021 at 5:04pm

    Hi,

    I've installed Rank Math SEO and config site settings, optimized speed & cache.

    Please check.

    Regards,
    PenciDesign.

  • ritafant replied
    June 16, 2021 at 9:42pm

    Hi, 

    Now it seems to work very fine, thanks.
    Prior to this issue happened, I didn't use any cache plugin on this site. Do you suggest using a cache plugin, or It could work properly also without it? Please consider that I haven't got any speed issue without a cache plugin so far.
    Let me know 

  •  2,495
    PenciDesign replied
    June 17, 2021 at 1:50am

    Hi,

    I've installed the WP Fastest Cache plugin for you. This is a simple & minimalist cache plugin.

    You should use the cache plugin for your WordPress site even has no problem with speed. The cache plugin will help your website run faster without risk. You can read more here: https://wordpress.org/support/article/optimization-caching/

    Regards,
    PenciDesign.