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  Public Ticket #2805008
Editor is not working well with your theme
Closed

Comments

  • E128 started the conversation

    Hello,

    The editor is not working well with your theme, for some reason half the area is not workable. I think you have some code that conflicts with WordPress basic code.

    We have other websites with other themes, we have never seen anything like this.

  •  2,615
    PenciDesign replied

    Hi,

    Please send me your site login credential in a PRIVATE reply, I'll log in and check your issues.

    Regards,
    PenciDesign.

  •   E128 replied privately
  •  2,615
    PenciDesign replied

    Hi,

    I've fixed this issue by going to Appearance > Theme Editor > Soledad, select file editor-style.css, find:

    html .mceContentBody {
        max-width: 770px;
    }
    Replace by:

    html .mceContentBody {
        max-width: 100%;
    }
    Clear your browser cache to apply a new style.

    Regards,
    PenciDesign.

  • E128 replied

    Hello,

    That is not an acceptable solution, this should be addressed with a update of your theme.

    We are not going to fork out of your release.

  •  2,615
    PenciDesign replied

    Hi,

    I'll report this issue to the developer team and consider making a change on the new release.

    Regards,
    PenciDesign.

  • E128 replied

    Hello,

    there nothing to consider, you have found that this is a bug, you are interfering with the regular WP functions.

    What do you think is the right thing to do? Send this CSS to ALL of your customer base and tell them to add it to their website, or just release a small update that fixes it to for everyone?

    Do you really want to answer 1000 other tickets exactly like this? Do you want all of these 1000 customer to fork out of your main release by editing their theme files?

    Thank you

  •  2,615
    PenciDesign replied

    Hi,

    First, you should understand: this is not a bug.

    Some users like you need the content of the editor to be full width, but someone needs content styles in the editor similar to what is on the front-side.

    We are looking to solve this problem in the most reasonable way.

    Thank you for your reply.

    Regards,
    PenciDesign.

  • E128 replied

    I don't think you taken 4K monitors into consideration.

  •  2,615
    PenciDesign replied

    Hi,

    You can discover the most popular screen resolution by following these links:

    Regards,
    PenciDesign.