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  Public Ticket #2808270
Logo disappeared after update
Closed

Comments

  •  1
    tim-nieuwpoort started the conversation
    June 22, 2021 at 10:21am

    Hi,

    This morning I updated the theme, but the logo doesnt show anymore on mobile (safari/chrome, iPhone). See attachment. I use 'header layout 9'

    It appears only when I scroll down.

    Thank you in advance.

    Tim

  •  2,495
    PenciDesign replied
    June 22, 2021 at 12:13pm

    Hi,

    The problem because the lazyload image not working properly on the logo image. Please clear your site cache (WP Rocket) then test again.

    Regards,
    PenciDesign.

  •  1
    tim-nieuwpoort replied
    June 22, 2021 at 12:25pm

    Hi,

    Thanks for your reply.

    I cleared the site cache, but that didnt work. The logo still doesn't show.

    Then, I switched off lazy load for images and that worked: https://prnt.sc/16blnt3

    But now I dont use lazyload anymore... Do you have some suggestions?

    Thanks.

  •  2,495
    PenciDesign replied
    June 22, 2021 at 12:32pm

    Hi,

    Soledad already builds in Lazyload image feature on the theme package.

    Please disable this feature on WP-Rocket and enable on theme feature by install & active plugin Penci Shortcodes & Performance.

    For more performance improvements, please read the instruction: https://soledad.pencidesign.net/soledad-document/#speed-optimization

    Regards,
    PenciDesign.

  •  1
    tim-nieuwpoort replied
    June 22, 2021 at 12:39pm

    Hi,

    Thanks. I already disabled the lazyload image feature in WP-Rocket.

    Don't you mean the 'Penci Speed Optimizer' plugin?

  •  2,495
    PenciDesign replied
    June 22, 2021 at 2:25pm

    Hi,

    There're 2 plugins for optimization:

    • Penci Shortcodes & Performance.
    • Penci Speed Optimizer.

    You should install and active both plugin and follow the instruction to improve your page speed:

    Regards,
    PenciDesign.


  •  1
    tim-nieuwpoort replied
    June 23, 2021 at 9:44am

    Hi,

    I can't update the shortcodes & performance plugin, because all the changes your colleage made at the plugin will be gone (see ticket https://pencidesign.ticksy.com/ticket/1276539/ ). So that's why I use the WP-Rocket plugin (also instead of the Speed Optimizer plugin)

    The website is pretty fast I guess; without the Penci plugins and without using the lazyload on images right?

  •  2,495
    PenciDesign replied
    June 23, 2021 at 10:37am

    Hi,

    The Soledad lazyload already active on your site. You needn't do anything.

    Of course, your site load pretty fast.

    Regards,
    PenciDesign.

  •  1
    tim-nieuwpoort replied
    June 23, 2021 at 12:40pm

    Hi,

    Ah, O.K. I thought I had to install the plugins to get the lazyload feature