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  Public Ticket #2809534
Can't show Twitter feed
Closed

Comments

  • johncarnegie started the conversation
    June 23, 2021 at 1:49pm

    Hi,

    I need some help with Twitter Newsfeed.

    Please take a look at the Twitter widget on the right sidebar, I couldn't make it show the Newsfeed. I filled in the API key and related info on the oAuth Twitter Feed for Developers already. But it didn't work.

  •  2,615
    PenciDesign replied
    June 23, 2021 at 3:51pm

    Hi,

    Please make sure you fill in all required information.

    For the Twitter Feed Screen Name field: this is text on the image below:

    z0mRgTW.png

    OR you can go to Twitter Publish to get the embed code then paste it into the Custom HTML Widget.

    PenciDesign,
    Best Regards.

  •   johncarnegie replied privately
  •  2,615
    PenciDesign replied
    June 23, 2021 at 4:56pm

    Hi,

    Please make sure you installed and activate the plugin oAuth Twitter Feed for Developers.

    Then go to Settings > Twitter Feed Auth and fill in all the information here.

    image.png

    PenciDesign,
    Best Regards.

  •   johncarnegie replied privately
  •  2,615
    PenciDesign replied
    June 23, 2021 at 5:04pm

    Hi,

    You should add the Twitter Feed name on the Twitter Feed Auth screen to get Twitter Widget working properly.

    Regards,
    PenciDesign.

  •   johncarnegie replied privately
  •  2,615
    PenciDesign replied
    June 23, 2021 at 5:16pm

    Hi,

    Please send me your site login credential in a PRIVATE reply. I'll log in and detect your issue.

    Regards,
    PenciDesign.

  •   johncarnegie replied privately
  •  2,615
    PenciDesign replied
    June 23, 2021 at 5:26pm

    Hi,

    I can't log in because of wrong information.

    Regards,
    PenciDesign.

  •   johncarnegie replied privately
  •  2,615
    PenciDesign replied
    June 24, 2021 at 6:46am

    Hi,

    Please try to check your Twitter API information, I've tested your site by adding our information and the Twitter display properly.

    image.png

    Regards,
    PenciDesign.

  • johncarnegie replied
    June 24, 2021 at 10:23am

    Hi,

    Could you please send me any documentation which instructs how to get that Twitter API information precisely?

    I created the app, get the key from that one, but it didn't work.

  • johncarnegie replied
    June 24, 2021 at 10:42am

    Hi,

    I have just regenerated all of the keys and it works now.

    Thanks a lot for your support.

  •  2,615
    PenciDesign replied
    June 24, 2021 at 10:43am

    Hi,

    Great news.

    Good luck to you.

    Regards,
    PenciDesign.