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  Public Ticket #2813959
5xx issue
Closed

Comments

  •   R4MYYY started the conversation
  •   PenciDesign replied privately
  •   R4MYYY replied privately
  •  2,615
    PenciDesign replied

    Hi,

    I'm trying to activate and configure your Rank Math SEO without any errors.

    Please check.

    Regards,
    PenciDesign.


  • R4MYYY replied

    Hi,

    The issue is rank math?

  •  2,615
    PenciDesign replied

    Hi,

    I can't access your site again because of an error: Error establishing a database connection.

    This problem is not from any WordPress Theme or Plugins, please check your hosting/server config.

    Regards,
    PenciDesign.

  • R4MYYY replied

    we made wordfance plugin scan, and we found this plugin! is it yours and it is part of the speed optimzation? 


  •  2,615
    PenciDesign replied

    Hi,

    For copyright and code protection, some of the PHP files of WP2Speed (PageSpeed Optimizer) were encrypted. So the antivirus or firewall will detect some files as malicious or unsafe, you can ignore this notice.

    Regards,
    PenciDesign.

  • R4MYYY replied

    hello,

    if you type this on google site:alaseelcleaningservicesabudhabi.ae , you will see malware pages have been created.
    When we called our hosting, they said:


    The wp2speed plugin represents a critical security flaw hence the hack you fell victim to. Please do the necessary as soon as possible. Unfortunately, your website poses a threat and is in danger of being completely deleted.

    Do not hesitate to contact us for any support request.

  •  2,615
    PenciDesign replied

    Hi,

    The WP2Speed does not have any critical security error. Many of our clients use this plugin and don't have any issues with site security.

    Please scan your website carefully again with Wordfence Security or another similar plugin.

    Regards,
    PenciDesign.