The popular post gets data from the post view. In case you want the popular post showing data correctly, please enable the Ajax Post View and show it on the Single Post.
Please go to Appearance → Customize → Single Posts → General: make sure you've checked to
Make sure those post views data on "This Week Views" will be clear within 7 days
If you see the data on "This Week Views" is the same as "All Time Views" - that means the data can't be clear within 7 days and this issue is caused by your hosting doesn't support wp_schedule_event function from WordPress. So, if you want to get it to work, please contact your hosting provider and requirement them to allows it. It's not the problem controlled by our theme if your hosting can't be run the wp_schedule_event function from WordPress
Don't know why my website opens like this and after a second and I scroll down it came back to normal.
Why it be like this?
The screen shot is from page speed insight.
voicettank.org
Hi,
Please turn of Lazyloading from the W3 Total Settings, clear all site cache then try to load again.
Regards,
PenciDesign.
I can't find any options for lazyloading in W3 Total Settings. I've cleared all site cache, it remains the same.
Hi,
I've config your site by:
Please check your site.
Regards,
PenciDesign.
I use the popular post widget on my website. But it can't display properly as I my setting "Display Popular Posts on once weekly"
Please help.
I can't open a new ticket, so I ask here. It needs me to enter the purchase code, but I can't find were can I type it in.
Hi,
Please download the attachment file then overwrite to this path:
Regards,
PenciDesign.
Hi,
I've downloaded and replaced it. It still won't work the "once a week" mode.
Hi,
I've checked your site and update this file.
Please check.
Regards,
PenciDesign.
My website seems broken when I visit in Incognito mode. It seems like it's running in amp mode but I deleted the plugin.
But it's normal when I login to the backend. How can I fix it?
I post here because I can't verify my purchase code, I can't submit a new ticket. Please help.
I'm still having the same loading error in Incognito mode. Should I update the page speed optimize CSS tool?
Hi,
Are you using any cache service? Please try to clear all the cache then check again or visit this link: https://voicettank.org/?cache=0
Regards,
PenciDesign.
My popular post tool only appears the posts by all time.
I can't change it to once weekly or once a month,
Any ideas? Please help.
Hi,
The popular post gets data from the post view. In case you want the popular post showing data correctly, please enable the Ajax Post View and show it on the Single Post.
Please go to Appearance → Customize → Single Posts → General: make sure you've checked to
Regards,
PenciDesign.
I've done the following steps, but it still doesn't work out.
Please help, thanks.
Hi,
Please make sure 2 points below:
1/ Edit your "Popular Posts Widgets" > and make sure you've selected to display popular posts once weekly or once montly.
2/ Please edit a post and follow the data there: http://prntscr.com/1x14koi
Make sure those post views data on "This Week Views" will be clear within 7 days
If you see the data on "This Week Views" is the same as "All Time Views" - that means the data can't be clear within 7 days and this issue is caused by your hosting doesn't support wp_schedule_event function from WordPress. So, if you want to get it to work, please contact your hosting provider and requirement them to allows it. It's not the problem controlled by our theme if your hosting can't be run the wp_schedule_event function from WordPress
Best Regards,
PenciDesign