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  Public Ticket #2819915
Widgets Erased when Troubleshooting with Default WordPress Theme
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  • FWD2016 started the conversation

    Today, I had to go into maintenance mode to do some troubleshooting because a plugin was not working. 

    As one of the basic steps to troubleshoot is to change to a WordPress default theme, to see if the issue is theme related. 

    When I switched a WordPress default theme, of course the widget area changes too. When I switched back to Soledad, the widgets that I painstakely inserted previously in the SoleDad Theme were all erased. This means I have rebuild my sidebar widget list from scratch. 

    In the past, this was never an issue, the widgets used for a theme were not lost and switching back to the main theme always included the previous list of widgets. 

    Not this time. 

    Is there a way to restore these widgets?

  •  2,700
    PenciDesign replied

    Hi,

    It's not the problem with the theme - It's an issue from WordPress itself. From version 5.5+, it will remove all widgets if you change the theme.

    Maybe you should check again the old widgets on Appearance > Widgets > scroll down to "Inactivate Widgets"


    Best Regards,

    PenciDesign

  • FWD2016 replied

    Thanks for the reply.

    I should have checked the "Inactive Widget" area.
    I never had to before, so it was not a norm with me, but still I should have. 

    Sorry, and thanks for reminding me. 

    This is resolved. :)