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  Public Ticket #2828153
New member registration feature does not send mail to network admin
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Comments

  • tvthanhlou started the conversation

    My website has installed the WP Mail SMTP plugin and when I add the user directly, I still get the notification mail, but the user registered using the theme's feature, I don't receive the notification mail.

  •  2,615
    PenciDesign replied

    Hi,

    Please try to use the plugin Customize WordPress Emails and Alerts: https://wordpress.org/plugins/bnfw/, you can manage all email notify of WordPress easily.

    If you still can't receive the email, please send me your site login credential in a PRIVATE reply. I'll log in and check your site config.

    Regards,
    PenciDesign.