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  Public Ticket #2830041
Activation key problem
Closed

Comments

  • mvs910 started the conversation
    July 20, 2021 at 11:56am

    Hi, 


    I was setting my site on IP first before making it live. Due to some problem, I had to rest and IP was changed. I am unable to activate it again. it is showing that theme is active on old ip. 


    Can you please help with this.

  •  2,494
    PenciDesign replied
    July 20, 2021 at 1:16pm

    Hi,

    Please send me the domain name you want to register, I'll help you transfer this licencse.

    In the future, if you want to transfer the license key to the new domain, please go to the Dashboard then revoke the license first.

    Regards,
    PenciDesign.