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  Public Ticket #2840226
Critical CSS Optimizer Not Working / Conflict with Firewall
Closed

Comments

  • JessicaWhite0 started the conversation

    Hi, 

    I am trying to optimize my website (because my current ranking on PageSpeed Insights is horrible) and I am following along with your video tutorial. However, the Critical.exe file is not working. When I first downloaded it, I got numerous notifications and warnings from my firewall saying that the program was "risky" and telling me NOT to allow your program access to my computer. Normally, I would have heeded that warning but I thought I could trust the application and allowed it regardless. Another firewall notice popped up after and again, I allowed the program. When the program finally loaded, it was just a blank screen. There was no place to enter my URL and purchase code like your video showed. So now I'm not sure what to do and I'm concerned about the holes your program has put in my firewall. I still need to optimize my site. Please advise. 

  •  2,492
    PenciDesign replied

    Hi,

    First, you should download the latest version of Critical CSS Tool by following this link: https://drive.google.com/file/d/1ramNp9bXC1AezZMrznivervm2x3dcbYC/view.

    Then run the tool, if the white screen takes a long time to load, you can click the menu View → Force Reload.

    image.png

    Regards,
    PenciDesign.


  • JessicaWhite0 replied

    Thank you for the quick reply. However, I already did that... several times in fact. It didn't do anything. Just remained a blank white screen. I even closed the program and ran a cleaner on my computer then reopened the program. Still the same blank screen. 

  •   PenciDesign replied privately
  •   JessicaWhite0 replied privately
  •  2,492
    PenciDesign replied

    Hi,

    I've config and generate critical CSS for your site.

    Please check.

    Regards,
    PenciDesign.


  • JessicaWhite0 replied

    Hi, 

    Thank you very much for doing that. I appreciate it. When I looked after you finished, my score was 98 for mobile and 100 for desktop on PageSpeed Insights. 

    However, something seems to have happened since then. My score is suddenly much lower (48 for mobile and 86 for desktop). I edited my homepage for mobile and that seems to have caused the issue. I wanted my slider to display smaller on mobile as it was too big before. I am terribly sorry to ask this but could you possibly do the Speed Optimizer again now that I have made the changes? Hopefully, that will bring back a good score. Thank you again so very much. 

  •  2,492
    PenciDesign replied

    Hi,

    I've regenerated critical CSS for your homepage.

    Please check.

    Regards,
    PenciDesign.

  • JessicaWhite0 replied

    Hi, 


    I have checked. The page speed for mobile is 98 which is great. But the desktop is now suffering at only 54. Would it be possible to regenerate the CSS one more time? I am so sorry to ask you to do this again. If the program would load for me, I would do it myself.  I truly appreciate your time. Thank you so much. Hopefully this time it brings both the mobile and the desktop to the same level. 

  •  2,492
    PenciDesign replied

    Hi,

    I've regenerated critical CSS for your homepage again.

    Please check.

    Regards,
    PenciDesign.