Comments dzviva started the conversationAugust 4, 2021 at 10:12pmhi,I bought a Soledad template and installed it on my site, but it was not as I expected. I want to delete it from my site and get a refund. 2,613PenciDesign repliedAugust 5, 2021 at 12:27amHi,1. Please send me the problem detail, I'll check and help you,2. If you still want a refund, please follow this link to request: https://help.author.envato.com/hc/en-us/requests/newRegards,PenciDesign.dzviva repliedAugust 7, 2021 at 10:54pmI opened a ticket with EnvatoThe link you sent me is not being answeredShould I contact PayPal support? 2,613PenciDesign repliedAugust 8, 2021 at 9:56amHi,Please keep waiting. I'll forward your request to my leader.Regards,PenciDesign. Sign in to reply ...
hi,
I bought a Soledad template and installed it on my site, but it was not as I expected. I want to delete it from my site and get a refund.
Hi,
1. Please send me the problem detail, I'll check and help you,
2. If you still want a refund, please follow this link to request: https://help.author.envato.com/hc/en-us/requests/new
Regards,
PenciDesign.
I opened a ticket with Envato
The link you sent me is not being answered
Should I contact PayPal support?
Hi,
Please keep waiting. I'll forward your request to my leader.
Regards,
PenciDesign.